Mirror Zones for Collaboration

Mirror zones are time zones that are opposite or nearly opposite. It’s a term I coined in The Culture of Collaboration book. The term has much relevance for collaboration.

Using mirror zones, companies can compress product cycle time and time-to-market by creating a near 24-hour product development and design environment. When team members in one time zone sleep, their colleagues in the mirror zone work. Collaboration between the mirror zones happens in real time during the shift overlap and asynchronously the rest of the time. Mirror zones can create value in industries including aerospace, automotive, consumer products, healthcare, pharmaceutical, digital effects, advertising and many others.

In the book, I write about how Boeing is successfully using mirror zones to design the 787 Dreamliner. I also write about how BMW leveraged time zones and set up mirror organizations when engineers were designing the X5. Beyond manufacturing, mirror zones can create substantial value in the service sector.

Collaboration tools—both real time and asynchronous—are key enablers of mirror zones. But it takes more than tools for mirror zones to work. Bridging cultures is key.


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